ACCOUNTABILITY

1. Awana International Canada (AIC) licenses youth ministry program materials (the “Awana program materials”) to local churches for use in their youth programs. The church named below (the “Church”) agrees to use the Awana program materials consistent with the principles expressed in this Agreement.
2.  The Awana program and materials are available to all churches, who in good faith and understanding the Awana Doctrinal Statement, will use the materials of the Awana program materials as written.
3. By accepting this agreement, the Church expresses its desire to provide an Awana ministry to young people consistent with the principles expressed in this agreement.
4. This agreement shall be in full force and effect for a term of 12 months, expiring on Sept. 30th of the following year. This agreement may be renewed from year to year upon the mutual agreement of the Church and AIC.
5. The Awana program carried on by the Church shall be a ministry of the Church, which is an independent purchaser of supplies, materials, and services from AIC. Save and except as otherwise provided for herein, the Church shall be solely responsible for all aspects of the Church’s local Awana program including but not limited to:
   (i) operating the program;
   (ii) the safety of all program participants;
   (iii) compliance with all applicable laws;
   (iv) the proper screening and hiring of staff and volunteers
   (v) the training, control and supervision of staff and volunteers in all aspects of the Awana program conducted by the Church
6. The Church acknowledges that AIC makes no representation or warranty as to the leadership training available to the Church by AIC.
7. The Church and AIC are not partners, joint ventures, or co-participants in the Awana ministry neither carried on by the Church nor is the Awana program carried on by the Church an activity of AIC.
8. The Church shall indemnify and save harmless AIC, its offices, directors, and members from any and all claims or causes of action arising by reason of the Church carrying on the Awana program (s), including but not limited any claims by or against AIC, its members, officers and leaders, and any of the participants, employees and volunteers of the local Awana program, whether or not members of the Church.
9. Either party to this agreement may terminate it upon giving thirty (30) days prior written notice to the other party, provided such termination shall not terminate the indemnity provision set out in paragraph 8, the obligation of the Church to pay AIC for any supplies, materials or services provided to the Church by AIC, nor the obligations of the Church with respect to the Awana Property as set out in paragraph 11 hereof.
10. Nothing herein shall obligate AIC to accept the Church’s application for registration as a church authorized to carry on an Awana program.
11. Upon acceptance of the Church as an authorized provider of an Awana program, AIC agrees to provide the Church with Awana program materials and training with respect to same. Upon such acceptance of the Church, it is hereby licensed to use Awana program materials, the Awana ministry approach, and the Awana Property (as defined below), during the term of the agreement and any renewal hereof, in accordance with the terms of this agreement.
12. The Church agrees that it will not modify the Awana program materials or omit any aspect of the Awana program as set out in the Awana program materials or otherwise directed by Awana.
13. It is agreed that all copyrights, trademarks, trade names, service marks and similar proprietary rights in and to the Awana program and any and all materials and methods provided by Awana Clubs International or Awana International Canada under this agreement, including without limitation the term “Awana” (together referred to as the “Awana Property”) are owned solely and exclusively by Awana Clubs International and that the Church may use the Awana Property only while this agreement is in effect. Such use shall be confined solely to publicity for, identification of, and conduct of activities sponsored by the Church’s Awana program. It is expected that advertising shall be confined to radio announcements and bulletins in church papers, local newspapers, web sites and telephone directories. The Church shall not use the Awana Property in the production or sale of proprietary materials such as clothing, porcelain, or ceramic ware, jewelry, or other tangible personal property. The Church agrees not to use the Awana Property in the publication of stories, articles, or other materials for any purpose other than the promotion of the Church’s Awana program.
14. The parties agree that, if they are unable to resolve a dispute or claim between themselves with respect to this agreement, the dispute or claim shall be submitted to biblically-based mediation.
15. This agreement shall not be assigned by the Church without the prior written approval of AIC, which approval can be withheld at the sole discretion of AIC.
16. This agreement shall inure to the benefit of and be binding upon the parties, their successors and, in the case of the Church, permitted assigns.
17. Any notice to be given hereunder by any party to any other party shall be in writing and delivered personally or sent by ordinary, prepaid mail, if to Awana International Canada, to P.O. Box 2033, Komoka, Ontario N0L 1R0 and if to the Church, to its address as shown on its application for registration as a church authorized to carry on an Awana program and submitted to Awana or such other address as subsequently provided to Awana by the Church.
18. This Agreement terminates on failure of the church to renew it by submitting its annual registration fee, or on AIC’s refusal to accept the fee.

    The individual signing this Agreement on behalf of the Church certifies that s/he is authorized to sign this Agreement and that the governing body of the Church has approved this Agreement.

Privacy & Security | Privacy Policy | 60 Day Return Policy

Welcome to the Web pages of Awana Clubs International, hereafter referred to as Awana. The following information is provided to address common Internet issues and concerns. Please take a moment to review the following Internet policies of Awana. If you have any questions regarding these, please see the Contact section at the end of the policy statement

Privacy and the information we collect

Personal information that may be required or requested includes: name (first and last), full address, country, e-mail address, date of birth, gender, church name (where you attend/attended Awana), home phone number and credit card information (card type, number, expiration date and security code). Awana requests only the personal information needed to facilitate an appropriate response.

The information that is collected is used only for and by Awana. Awana holds all such information as confidential and will never sell, lease or rent your personal information. Awana will always take appropriate security measures with the information you provide to us.

Protecting your personal information is critical to Awana. Therefore, Awana has contracted with a company that provides credit card processing for online transactions. The company uses Secure Sockets Layer (SSL) software, which encrypts the information you input and stores it on secure computers.

Site features:

Awana Store
This is the e-commerce section of the website, where we offer products for sale to the general public.

E-mail Newsletters
There may be opportunities to subscribe to one or more e-mail newsletters. If you decide you no longer wish to receive one or more newsletters, an unsubscribe feature is available for each newsletter.

Online Donations
This is provided as an alternative method for individuals to give to the work of Awana, reaching children and youth with the gospel of Christ. Donations may be designated for a particular region of the world or to the general work of Awana. A credit card and related information are required.

Polls/Questionnaires/Surveys
Personal identifying information may be gathered for these features. Some demographic information may be collected for internal purposes. Personal information gathered, if any, is only for internal Awana use. Non-identifying information gathered in these features may be made public.

Child privacy policies and considerations
Awana supports parents’ efforts to be involved with their child’s internet activity. Awana interaction with your child will be limited to surveys/polls where your child can provide anonymous feedback on given questions or topics. Awana will not request any identifying information in this type of scenario, although we may request (but not require) age and gender information to give us a better understanding of kids and their preferences. Awana will not share this type of demographic information with any third parties.

If you have any other questions or concerns about Awana corresponding with your child, please see the Contact section at the end of this policy.

Contact: office@awanacanada.ca

60 Day Return Policy
Items must be returned within 60 days (2 months) of receipt of the order in original packaging and in saleable condition. If any items do not meet the criteria for crediting, the item becomes the property of Awana and will not be returned.

Discontinued items or those no longer available in our store will not be eligible for a refund.

Customers are responsible for all shipping costs on returns, unless otherwise agreed upon with someone in our Canadian office.

To initiate a return and ensure proper credit, please contact our Canadian Head Office Team to request your return authorization code.

You can reach us at 1-877-422-6292 or through email office@awanacanada.ca. If you are contacting us by phone, please listen to the extensions carefully to make sure you are speaking with someone in our Canadian Office.

Please include the invoice or order number and the reason for your return. Once you receive an authorization number, please print your original invoice and write the number at the top of the invoice, highlight the products you are authorized to return including the quantity and include it in the return package. Your account will be credited, less the cost of return shipping, within 5 business days of receipt. Credit will not be given for those items not eligible. Please be sure your products are in new and re-saleable condition before returning.

Revised 3/24

THANK YOU for your inquiry about the use of Awana clipart and logos/icons! We get a lot of inquiries asking permission to use our name, logos, trademarks, and clipart. We are happy to share our guidelines and policies:

The Basics

We want to serve and encourage our churches and leaders, and we want your Awana ministries to be highly creative! That means finding ways to help you promote your ministry and implement your ministry. We welcome the use of our name, logos, trademarks, clipart and copyrighted materials by partnered Awana churches – within certain limits. We feel that limits are an important part of protecting the ministry standard that has been set through years of hard work and dedication. We highly value what we have in our logos, icons, clipart and curriculum and our desire is to see it used properly and with quality. 

This policy references our trademarks including Awana, and Awana Clubs logos and icons, all of our program names and their associated logos and clipart.

Our material includes all of our curriculum, from Puggles through Journey. It also includes all of our related Awana resources.

How You Can Use Our Logos/Icons Without Having To Request Permission

Promotional/Informational Purposes – We encourage you to reference Awana for the promotion of your club on social media, your website, posters, fliers, emails etc. You may also create links to our website for information purposes. We appreciate your desire to let other people know about the ministry. For a general link to our website, the link should direct people to our home page a www.awanacanada.ca.  

Educational Purposes – You may use the Awana name, logos and trademarks in research papers and Powerpoint® presentations, for non-commercial, educational purposes. Please use the Awana name, along with the ® symbol, or use a trademark or clipart from our current collection. 

Social Media – Your church may use the word “Awana” as part of its social media account name, as long as the church name is included. Church information must be more prominent on the account than Awana information, so that it is clear that the Awana club is a ministry of the church.

Non-commercial Use – If you’re doing something interesting for your church club, and it’s non-commercial, you may use the word Awana to describe what you are doing, even as a header or label – “An online forum for Awana® leaders” – without obtaining our permission as long as you observe three simple rules: 

1) Do not use “Awana” or any of our program names as part of a domain name;

2) Do not use any of our logos (that would require permission);

3) And third, post the disclaimer “Not affiliated or endorsed by Awana International Canada,” prominently enough, and in a sufficient number of places that nobody will be under the impression that your project is produced or approved by Awana.

We would love to hear about your idea, preferably while it is in the planning stage. We may be able  to offer additional helpful suggestions and ideas.

Baked Goods – We love a party!  If you are having a celebration, you may use the Awana name, logos and clipart on baked goods, including year-end celebration cakes, birthday cakes, cupcakes, cookies, etc. This permission extends to bakeries you may use, as well.

Handmade goods/craft projects – Your church can use the Awana name, program names and clipart on any church colouring pages or hand-made projects, posters, and more! And we’d love to see photographs of the finished projects!

When To Request Written Permission

If you’d like to use our marks in a way that goes beyond what is listed above, then please contact us at office@awanacanada.ca, and let us know the name of your church, as well. If we grant permission, it will be in the form of an email addressed to the church. Some examples of licensed permission include custom signage and banners; wall art; magnets; and honor awards, such as when a leader is retiring.

Program Materials 

What You Can Do With Our Program Materials:

1) If a book belongs to a child (whether through purchase or gift) or is forgotten at home, you may provide copied pages to the child for that Awana meeting session.

2) Your church may also keep the book(s) at the church and send home copied page(s) home for practice.

3) You may use our program materials, and adapt the program to meet your ministry needs. 

What You Cannot Do With Our Program Materials:

1) Copy sections in order to avoid purchasing a book.

2) Create summaries of our materials (an example would be verse lists).

3) Use other Bible study or program materials (or write your own) while calling your club an Awana club or program.

4) Copy outdated Awana materials in their entirety and use them for your Awana, camp or other church program. If you have an issue with our current program materials, please bring it to our attention!  

Shirts

We get a lot of requests in regards to shirts, so here are our policies:

Uniforms/Leader Shirts – We do not grant permission for churches to use the Awana trademarks in the production of local ministry apparel or other materials. This includes the Awana name and its program names. Your church can, of course, create its own shirts – just make sure the Awana logo and Icons are not on them. 

Event Shirts – The Event Shirt policy relates to shirts that are used for events, such as AwanaGames. For events, we will grant a license to an active church to use the Awana® name or logo on event shirts, along with church information. The church and Awana information must be on the same side of the shirt. These shirts may not be sold or distributed outside of your local church. We ask for a sample drawing or artwork to be sent for review so that we can ensure our logo or icons are used correctly. 

Requests That We Cannot Grant

While we do our best to accommodate requests, there are some that we simply cannot grant. We appreciate your understanding:

We cannot grant permission to modify or change our logos, clipart or materials. 

We cannot grant permission to create products. This includes pencils, plaques, jewelry, mugs, mousepads, etc. Awana is a not-for-profit ministry, and has created materials and products for its ministry use.                                                   

We cannot grant permission to churches or individuals to sell products using our trademarks. We generally do not grant permission to create awards (except for Honor awards), and we cannot grant permission for a church to create products that are available in the catalogue. 

We are not able to provide embroidery files for any of our logos.

For a variety of reasons, including royalties, we cannot grant permission to copy our CD’s. Most of our music is available for individual purchase and download on iTunes. Sheet music is available for most of our club theme songs on our website.

We cannot grant churches use of the corporate logo.

How Long Will It Take To Process My Request?

Please allow one to two weeks weeks to process your request. We may need to do some additional research. And remember to send an email to office@awanacancanada.ca. Please do not call in permission requests, as they need to be processed in writing for tracking purposes.

If these guidelines and policies don’t cover everything, that doesn’t mean we waive our legal rights.

Even if you are using one or more of our trademarks or copyrights in a way that does not require you to first get our permission, we reserve the right to tell you to stop using them if, in our view, your use of them would jeopardize or dilute the value of the logo/icons for Awana ministry. 

Contact Us

The guidelines presented here establish a means to preserve protection for Awana trademarks, logos/icons. By following these guidelines, you help ensure that they will preserve their value over time.

Should you have any questions, please do not hesitate to contact us at office@awanacanada.ca. You may also contact us via regular mail at:

Awana encourages you to give first and foremost to your local church. Secondly, support your local Awana regional ministry, and then as God blesses you with additional resources, please consider investing in the national or international ministry programs / projects of Awana. We will work to use your gift in the most effective way possible to reach children with the message of forgiveness, love and hope that Christ offers.

Spending of funds is confined to Awana International Canada approved programs and projects. Each contribution directed toward an approved program or project will be used as restricted with the understanding that when the need for such a program or project has been met, or cannot be completed for any reason as determined by the ministry and it’s governing board, the remaining restricted contributions will be used where most needed within the ministry mandate.

To see a listing of our current approved funding opportunities please visit our support page.

Awana encourages and allows the submission of comments via our various social media platforms.

Awana has instituted the following comment policy for our social media platforms: We encourage you to share your thoughts on any topic being discussed. We will review and post comments according to the policy below. We reserve the right to remove comments that are inconsistent with our policy, at our complete discretion.

The views expressed in comments reflect those of the author and do not necessarily reflect the official views of Awana.

Comments that include the following are prohibited and will not be tolerated:

● Vulgar, profane, abusive, or bullying language; personal attacks of any kind; inappropriate religious, sexual, political, or racial references; unsupported accusations.
● Endorsements of commercial products, services, organizations, or other entities.
● Endorsements of political parties, candidates, or groups.
● Content that infringes on copyrights.
● Solicitation of funds.
● Comments on any ongoing investigation of any sort.

In posting your comments or other work to websites owned or administered by Awana, you irrevocably grant Awana permission to copy, distribute, make derivatives, display or perform your work publicly and free of charge.

Please remember that your comments are public. When commenting, please do not include information (e.g., social insurance number, address) in the text of your comment that personally identifies you in a way you do not intend.

We welcome your comments at any time. However, given the need to responsibly manage our organization, reviewing comments will generally occur during regular business hours, Monday through Friday 9-4 EST. We will make every effort to deal with comments that are not in line with the stated policy in a timely manner. Records will be kept of all comments that are deleted for the above reason.

Awana reserves the right to block or delete offenders of this policy.

Last Update: July 22, 2020

Your Acceptance

Awana International Canada (AIC) is pleased to provide you its sites, content, products and services (“Awana Services”), including the website www.awanacanada.ca and any other websites provided by Awana Clubs International (awana.org). The Awana Services and Website are for you and your church use and intended for informational, educational and ministry purposes only. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE AWANA SERVICES AND WEBSITE.

By using or visiting this Website or purchasing products through this Website, you agree to be legally bound by (1) these Terms of Use, as set forth on this Website (“Terms”); (2) our Privacy Policy; and (3) any other policies of Awana International Canada related to the Website. These Terms govern your use of our Website and our provision of the Awana Services. If you do not wish to be bound by these Terms, Privacy Policy, and other policies, you may not access or use the Awana Services or Website. If you disagree with these Terms your sole remedy is to discontinue use of this Website.

Awana may, at its sole discretion, modify or revise these Terms and policies at any time, and you agree to be bound by such modifications. Any modifications will be effective immediately upon posting of the modifications on the Website, and you waive any right you may have to receive specific notice of such modifications. Your continued use of the Website following the posting of changes or modifications will constitute your acceptance of such changes and modifications. Therefore, you should periodically review the Terms to understand the terms and conditions that apply to your use of the Website.

This Website is for informational purposes only, and we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. This information on this Website does not take into account your specific circumstances and in no way constitutes legal, business, or other advice to you.

Content License

Awana grants you a non-exclusive, non-transferable, revocable, limited license to access the Awana Website, for your personal use or the use of your church’s children’s ministry (“License”). Awana, in its sole discretion, may terminate your License at any time, for any reason, and without any notice. We shall not be liable to you or any third-party for any termination of your access to this Website. You agree not to attempt to use or access this Website after termination.

You may not remove or alter copyright or other proprietary notices displayed on this Website or content from this Website; or access or use any Awana trademarks or materials in an unlawful or unauthorized manner or in a manner that suggests an association with our products, services or brands. By acquiring services or content through the Awana Website, you represent and warrant that your access to and use of the Website and content will comply with those requirements.

Disclaimers and Limitation on Liability

THE AWANA WEBSITE IS PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITH NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OR REPRESENTATIONS CONCERNING QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR INTELLECTUAL PROPERTY RIGHTS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ANY AND ALL WARRANTIES FOR THIS WEBSITE, CONTENT ACCESSED THROUGH THIS WEBSITE, AND OTHER CONTENT OR WEBSITES ACCESSED THROUGH ANY LINKS ON THIS WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, SOME OF THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU INSOFAR AS THEY RELATE TO IMPLIED WARRANTIES. YOUR USE OF THE AWANA WEBSITE IS AT YOUR SOLE RISK.

ANY INFORMATION OR ADVICE PROVIDED THROUGH THE WEBSITE THAT IS RELATED TO SUPPORT OF AWANA PRODUCTS IS SUBJECT TO THE TERMS AND CONDITIONS OF SEPARATE A LICENSE AGREEMENT BETWEEN YOU AND AWANA, OR ANY PRODUCTS PURCHASED THROUGH THE AWANA WEBSITE, INCLUDING LOST PROFITS AND PROPERTY DAMAGE, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IN SOME JURISDICTIONS, LIMITATIONS OF LIABILITY ARE NOT PERMITTED. IN SUCH JURISDICTIONS, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

Accounts

The Awana Website may permit or require you to create an account to participate or to secure additional benefits. You agree to provide and maintain accurate, current and complete information, including contact information for notices and other communications from us and payment information. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person’s username, password, or other account information, or another person’s name or likeness, or provide false details for a parent or guardian. You agree that we may take steps to verify the accuracy of information you provide. Awana may, in its sole discretion, delete or deactivate your account or otherwise terminate your access to or use of the Website, or any part thereof, immediately and without notice, and remove and discard any content posted by you or contained within your account, for any reason.

Passwords and Security

Your username and password are personal to you and non-transferable. You are responsible for taking reasonable steps to maintain the confidentiality of your username and password, and you are responsible for all activities under your account that you can reasonably control. You agree to promptly notify us of any unauthorized use of your username, password or other account information, or of any other breach of security that you become aware of involving the Awana Website.

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect your information from unauthorized access, disclosure, use and modification.

Acceptable Use of Website

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of the Website. You may not use the Website in any manner that would be defamatory to Awana or that would interfere with any other party’s use and enjoyment of the Website. You agree not to post or otherwise make available content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, or is harmful to minors in any way; impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity; includes personal or identifying information about another person without that person’s explicit consent; infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or employs misleading names, email addresses, other contact information, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content. You agree not to contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose; “stalk” or otherwise harass anyone; collect personal data about other users for commercial or unlawful purposes; or repeatedly post the same or similar content or otherwise impose an unreasonable or disproportionately large load on our infrastructure. You agree never to transmit or attempt to transmit any detrimental data or programs to the server hosting the Website. You agree not to decompile or disassemble, reverse engineer, or otherwise attempt to discover any source code contained in this Website. You agree not to use the Website in any manner that could damage, disable, overburden or impair the Website. Damage caused by you to the Website or any of its licensees may subject you to both civil and criminal penalties. You may not access the Website through unauthorized means or obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. You may not, and may not authorize any party, to: (i) co-brand the Website; (ii) frame the Website; or (iii) hyper-link to content accessed through use of a login name and password without the express prior written permission of an authorized representative of Awana. For purposes of these Terms, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute the Website or content accessible within the Website. You agree to cooperate with Awana in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.

Other Users

You understand that all content posted to this Website is the sole responsibility of the individual who originally posted the content. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such content. You also understand that all opinions expressed by users of this Website are expressed strictly in their individual capacities, and not as a representative of Website, its owner, or any of sponsors or partners. Your interactions with other users are solely between you and such other users and at your own risk. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such interactions. In the event of a dispute between you and other users, you and the other users are solely responsible to resolve the dispute, and you hereby release us and our directors, officers, employees, volunteers, agents, and successors from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and this Website.

Infringement Notifications

Notifications of claimed copyright infringement and counter notices must be sent to:

Legal Risk Management Department
Awana Clubs International
PO Box 809
St Charles, IL 60174
Phone: 630-540-4536
Fax: 630-540-5836
Email: legal@awana.org

We are only able to accept notices in the English language.
If you believe that material residing on this Website or any other website, system, or network controlled or operated by us infringes a copyright, please provide a notification of infringement to the Agent. To be effective, the notification must include the following:
(a) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
(b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(c) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(d) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(e) your mailing address, telephone number, and e-mail address; and
(f) your physical or electronic signature of the notification of infringement.

Indemnity

You agree to indemnify and hold Awana, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, employees, agents, service providers, and suppliers, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of content you submit, post or make available through the Website, your use of the Website, your use of the Awana Services, your violation of these Terms, your violation of any other policy, or your violation of any rights of another.

Intellectual Property

The Website contains Awana service marks and trademarks as well as those of other organizations, in the form of words, graphics, and logos. Your use of the Website does not constitute any right or license for you to use such service marks or trademarks, without the prior written permission of the corresponding service mark or trademark owner. Awana claims ownership of intellectual property rights in the Website and its content to the maximum extent provided by copyright laws and international treaties. The copying, reproduction, redistribution, modification, use or publication by you of the Website or its content is strictly prohibited. Your use of the Website does not grant you ownership rights of any kind in the Website or its content. At times, Awana may provide material online and grant permission to use the material with certain restrictions. This permission extends only to active churches and their leaders for use of the material in their children’s ministries, as long as all copyright, trademark and proprietary notices are included on the material; the material is not modified in any manner; and the use of material is non-commercial in nature. The permission does not grant you any ownership rights in the material or the right to create derivative works of the material, and your use of the material inures to the benefit of Awana.

If you post or make available content to the Website you automatically grant, and you represent and warrant that you have the right to grant, to Awana an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute the content and to prepare derivative works of the content. All comments, suggestions, ideas or other information or content that you send to Awana through the Website become and remain the property of Awana, even after you or your church cease using Awana Services or this Website. Awana is not obligated to keep any submission confidential. You cannot sue Awana for using ideas that you submit. If Awana uses your idea or any similar idea, Awana does not have to compensate or credit you or anyone else for doing so. Awana will have exclusive ownership of all present and future rights to submissions of any kind. Submissions may be used as Awana determines is appropriate without compensation or credit to anyone. You acknowledge that you are responsible for any submission you make. You accept full responsibility for the message, including its reliability, appropriateness, originality and copyright.

Links to Other Websites

The Website may contain links to third party websites. The links are provided solely as a convenience to you. By linking to these websites, Awana does not create or have an affiliation with, or sponsor such third party websites. Awana does not review all sites that may be linked directly or indirectly to the Website. The inclusion of links within the Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Awana has no control over the legal documents and privacy practices of third party websites and is not responsible for objectionable content that may be on other websites. Your access to and use of any such third party websites is at your own risk. If you find a linked site that contains objectionable material, is outdated or does not operate, please send a message to office@awanacanada.ca

Dispute Resolution

You agree that any claim or cause of action in law or equity arising out of or relating to these Terms, the Awana Services, the Website, or products purchased through the Website shall be filed, and that venue properly lies, only in the state or federal courts located in Cook County, Illinois, United States of America, and you consent and submit to the personal jurisdiction of such courts for the purposes of litigating such claim or cause of action. These Terms are governed by and construed in accordance with the laws of the State of Illinois without regard to conflict of law provisions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to these Terms, the Awana Services, the Website, or any products purchased through the Website must be filed within one (1) year after such claim or cause of action arose or be forever barred. Notwithstanding any other provision of these Terms, we retain the right to seek from any court of competent jurisdiction the remedy of specific performance of any term contained in these Terms, or a preliminary or permanent injunction against the breach of any such term or in aid of the exercise of any power granted in these Terms, or any combination thereof.

Severability

If any provision of these Terms shall be unlawful or unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Survival

The rights of Awana under this Agreement shall survive termination of the License or you or your church ceasing to use Awana Services or this Website. You may not assign this Agreement or your rights or obligations under this Agreement.

Waiver

No waiver of any provision of these Terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms constitutes the entire agreement between Awana and you with respect to the Awana Services and the Website.

PRIVACY POLICY

Awana has created this Privacy Policy to assure you that we are committed to protecting your privacy and will only use the information that we collect about you lawfully. This policy is designed to provide transparency into our privacy practices and principles and to inform you of the way your information is collected and used. Awana requests only the personal information needed to facilitate an appropriate response.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it. BY USING OUR WEBISTE OR PROVIDING US WITH YOUR PERSONAL INFORMATION, YOU AGREE TO YOUR PERSONAL INFORMATION BEING USED AND STORED AS SET OUT IN THIS POLICY. If you disagree with the terms of this Privacy Policy your sole remedy is to discontinue use of this Website. We may update this policy periodically, so please check back regularly. Any changes, modifications, additions or deletions to this Privacy Policy shall be effective immediately upon notice thereof, which may be given by posting the revised Policy on this page.

Donor Privacy Policy

Awana is committed to respecting the personal privacy of its donors. We will not sell, share or trade our donor’s names or personal information with any other organization, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by Awana, both online and offline, as well as any electronic, written, or oral communications.
As set forth further in the Privacy Policy, we use personal information to keep you informed of our activities including our programs, opportunities, special events and funding needs. We respect all requests from donors to keep their identities anonymous. We will always provide an “opt-out” procedure for donors to request that their identities be kept anonymous or to request that their names be deleted from mailings, phone calls, or electronic communications in the future. You may contact Awana at any time and we will gladly accommodate your preferences. Individuals may choose to opt out of electronic communication including emails. Individuals may also request that their record be flagged as “Do Not Call.” Awana will honor all or a combination of these “opt out” preferences. To “opt out” of any mails, phone calls, or electronic communications, please email us at privacy@awana.org.

How we collect information about you

Information you provide us

We may collect information from you in the following ways:
(a) Our use of cookies;
(b) You make a donation to us, or respond to our mailings and appeals;
(c) You purchase products or program materials, or request information or materials from Awana;
(d) You contact us in relation to volunteering on our behalf;
(e) You apply for a job with us, become an employee, or provide consultancy services directly to us; or
(f) You contact us with inquiries or other correspondence (including via social media) or become involved with us in another way.
If you interact with us in one of the ways listed above, we may collect and process personal information about you such as:
(a) Your name, address, email address, telephone number, your age;
(b) Information you enter onto our Website or other hard copy forms at an event;
(c) Records of your correspondence with us, if you have contacted us;
(d) Details of your visit to our Website, including your IP address;
(e) Financial information such as your bank or card details;
(f) Whether you have a relationship to another supporter (e.g. husband/wife)
We do not collect data concerning health, unless there is a legitimate reason to do so. If we need to collect this type of data, we will obtain your consent or draw this specifically to your attention so you understand what information is needed and why we need it.

We automatically track and collect “Traffic Data,” including your computer’s IP address, domain server, type of computer, and type of web browser when you visit our site. We also maintain logs of the specific details of your activity on our site (ie. The pages you visited, when a particular link is clicked, how long you were signed on). Traffic Data is anonymous information that does not personally identify you.

Information we receive from other sources

Your information may be given to us by third parties, such as online tracking technologies. Collecting information in this manner allows us to collect statistics about our Websites’ usage and effectiveness and to personalize your experience while you are on our third-party websites.
These third parties are subject to their own policies on data protection and privacy. It is a good idea to check their privacy policy when you provide your information to them to fully understand how they will process your data and may share it with others.

These third parties are often processing your data on our behalf so as the data controller, Awana, is responsible for the security and proper processing of your personal data.

Why and how we use your information and on what basis

We will process your personal information in accordance with this policy and our obligations under applicable data protection laws and regulations. If you provide your personal information to us, you consent to our use of it for the following reasons:
(a) To administer your purchase or donation;
(b) To confirm receipt of donation and to say thank you and provide details of how your donation might be used;
(c) To provide you with the services, activities or information you have indicated that you want to receive;
(d) To provide you with a comprehensive transaction history (e.g. donations, purchases, etc.);
(e) To comply with applicable laws and regulations, and requests from statutory agencies;
(f) For our own internal administrative purposes and to keep a record of your relationship with us;
(g) For marketing purposes, to provide you with information about us, our fundraising campaigns, our services, and any other information, products, activities or services that we provide;
(h) Where you have provided your consent to publish your personal data;
(i) To provide you with information about volunteering opportunities;
(j) To provide essential event information where you have signed up to attend;
(k) To manage your communication preferences with us generally;
(l) To notify you about changes to our services and/or donor opportunities;
(m) To ensure that content from our Website is presented in the most effective manner for you and for your computer/mobile device; and
(n) To resolve disputes, troubleshoot problems and enforce our policies and agreements.
In some cases, we may process data without consent where we are legally allowed to do so, and where we have legitimate reasons for doing to, provided we respect your legal rights.
From time to time, we may use information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

If you request to receive no further contact from us or request to have your personal data deleted from our system, we will keep some basic information in order to avoid sending you unwanted communications in the future. If we do not retain this information, then this could result in us contacting you again as we would no longer have a record of your request not to be contacted.

Where we store your information

The information we collect from you will be stored in the U.S. However, there may be times when we need to transfer your data to a destination outside the U.S. to provide you with requested services (e.g. requesting information from one of our global ministries). If we send your personal data outside the U.S. or other areas outside the European Union (EU), we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details, you agree to this use of your data.

Online payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping the password confidential. We will not ask you to share your password with anyone.

The transmission of information via the internet is not completely secure (though note that our online payment transactions are securely encrypted). We do our best to protect your personal data, and our entire site is secure. However, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorized access.

Who has access to your information

Awana may allow our staff, consultants and/or external providers acting on our behalf to access and use your information for the purposes for which you have provided it to us (e.g. to deliver mailings, for research, to analyze data and to process payments) or for the purposes set out in this privacy policy. We only provide them with the information they need to deliver the relevant service or it is relevant to their work, and we make sure your information is transferred securely and treated with the same level of care as if we were handling it directly.

We will not disclose or share your personal information (including your email address) with anyone outside our organization without your permission. We do not share, sell, rent, or lease your personal data to third parties for the purposes of marketing. However, we may share information with our service providers or other related ministries with which we cooperate to assist us with establishing, maintaining, and managing our relationship with you and providing ministry products and services.

We may disclose your information to other organizations and agencies if we are under a duty to disclose or share it in order to comply with any legal obligation, subpoena, court order, or other legal processes; or in order to enforce or apply any agreement; or to protect the rights, property, or safety of us or others.

In accordance with our Child Protection Policy and our commitment to protect vulnerable children from all forms of exploitation and abuse, we may share details, including personal data, relating to serious breaches of our Child Protection Policy and procedures with statutory authorities, such as the police.

Awana worldwide offices

We may need to disclose your information to other offices in some circumstances with your consent. Awana has its international headquarters in the U.S, but works in over 120 countries. Awana offices in other countries may be best placed to manage your relationship and provide you with any necessary support.

For example, if you provide support or are involved in an Awana project or activity in one of our international locations, elements of your personal data (e.g. your name and address) may be shared with the relevant office in that country in accordance with this policy. We will only share your details with another office in accordance with data protection laws and regulations and where we have your consent to do so. By submitting your information to us, you consent to our disclosure of it to our missionaries and other personnel located in your country or in the county where Awana missionaries or other personnel oversee Awana activities for your region.
Other Awana offices may legally be required to share data in accordance with their relevant domestic legislation and potential law enforcement requirements.

Your rights

To request details of the information we hold about you, to request that we no longer contact you or that you no longer wish to receive information from us, to update us on your contact details, or to change your preferences, simply let us know using one of the following:
(a) Send an email to privacy@awana.org
(b) Write to Awana Clubs International, c/o Legal Risk Management Department, PO Box 809, St Charles, IL 60174; or
(c) Call one of our representatives at (866) 292-6227 between 8am-4:30pm CST (Monday through Friday).
Instructions for unsubscribing from emails will also be included in each email communication we send.
Under the General Data Protection Regulations (GDPR), which became law in the countries within the European Union (EU) in May 2018, EU citizens are granted a number of additional rights. These include:
(a) The right to access;
(b) The right to correction;
(c) The right to erasure;
(d) The right to restrict processing;
(e) The right to data portability;
(f) The right to object;
(g) The right to opt-out;
(h) The right to withdraw consent; and
(i) Rights in relation to automated decision making and profiling.

In order to exercise your rights, please contact our data privacy representative(s) using the contact information set out in this policy. In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why. In addition to contacting us, you have the right to lodge a complaint with a supervisory authority.

Legal Bases for Processing (for EEA users)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable European Union laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:
We need it to provide you the Website, including to operate the Website and to protect the safety and security of the Website;
It is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the services you receive from us.

The hosting facilities for the Website are located in the United States. We work with third party providers that may be based in other countries or have facilities in other countries. The information you provide us will be transferred outside of the EEA to countries that do not adequately protect your data and that may not have equivalent privacy and data protection laws to the country in which you reside. The possible risks of transferring your data outside of the EEA include financial loss, identity theft, and being unable to exercise the rights you would usually have under data protection laws against the organizations or individuals who receive and have access to your data in those jurisdictions. You consent to this transfer of your data by providing it to us. You have the right to revoke your consent at any time.

Cookies and how we use them

Like most websites, we use cookies. Cookies are pieces of information that a website places on the hard drive of your computer when you visit the website. Cookies do not harm your computer. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make your guest experience more engaging and some of our services may not function properly.

Third-party websites and social networks

If you click on a hyperlink from our Website to any third party websites (e.g. if you “share” content from our Website with friends or colleagues on social media), you may be sent cookies from these third party websites. They will do so pursuant to their own policies on privacy and cookies. It’s a good idea to check their privacy policies to fully understand their use of cookies.

Disabling cookies

By using our Website, you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected or disabled by your browser).

Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies. If you do not accept our use of cookies as set out in this policy, please set your internet browser to reject cookies. This may impair your ability to use our Website so that some features may not work.

How long do we keep your personal data

We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, Awana takes into consideration data protection regulations, local laws, contractual obligations and the expectations and requirements based on the nature of the relationship.

Children’s Privacy

Awana is concerned about the privacy of children. We support your efforts to be involved with your child’s internet activity, and encourage you to ensure that his or her privacy is well protected. We do not collect any more personal information than is reasonably necessary to enable them to participate in the activities we offer on our sites. Our interaction with your child will be limited to surveys/polls where your child can provide anonymous feedback on given questions or topics. We will not request any identifying information in this type of scenario, although we may request (but not require) age and gender information to give Awana a better understanding of kids and their preferences. Awana will not share this type of demographic information with any third parties. We also collect information from your child’s use of the Website, such as IP addresses and information received from cookies, as described in the above “Cookies and how we use them” section.
Awana does not knowingly collect personal information from children under 13 years of age via the Website. If Awana becomes aware that it has unknowingly collected personal information from a child under the age of 13 via the Website, the information will be deleted immediately. If a child under the age of 13 submits a question or request to Awana via e-mail Awana may use the email address provided by the child for the sole purpose of responding to the child’s question or carrying out his or her request on a one-time-only basis. Awana will not use the email address provided by the child for any other purpose, and the email address will be deleted from our records once the question has been answered or the request has been fulfilled.

How to Contact Us

We welcome your feedback! If you have any specific questions, please feel free to use the following email addresses:
Data Privacy Questions: office@Awana.org
Web Content/Errors: office@Awana.org
Copyright Infringement: legal@Awana.org
Copyright/Trademark Requests: office@Awana.org

If you have any additional comments or questions, please feel free to contact us as follows:

Phone: 1-877-422-6292
Or write us at the following address:
Awana International Canada
ATTN: Operations
PO Box 2033
Komoka, Ontario N0L 1R0